Frequently Asked Questions
How do I change my registration to a different day or program?
Please email your program leader or email@example.com with the program you are in, and what you would like to switch to so we can check if there is room and if there is a difference in enrollment cost.
We will send you a code to register for your program of choice for free and will adjust the cost of enrollment by invoice or refund. This helps us maintain our enrollment numbers and ensures you will receive the correct program emails.
How do I cancel my registration?
Please email your program leader or firstname.lastname@example.org with the program you are in as soon as you know it no longer works in your schedule or if something comes up.
Due to the cost of deposits and materials purchased ahead of the event, we are not able to refund cancellations with less than 48 hours notice, but will provide credit toward another MBFC special event in the same amount.
Cancellations made with more than 48 hours notice will receive a full refund of the registration price. Square processes refunds in 2-3 business days.
I didn't receive a confirmation but my card was charged.
JotForm automatically sends a confirmation to the email you provide at registration.
If it is not in your promotions or junk folder please email email@example.com and we will forward you the confirmation.
I am on a waitlist, when will I know if a spot opens up?
We collect waitlisted names on a rolling basis, and when a spot opens up we will reach out to families in the order that they registered.